Users do not have a right to Coupons, and Coupons cannot be earned. 10% off (“Percentage Coupon“).Ĭoupons are issued at Coastal Pets sole discretion and we are entitled at any time to correct, cancel or reject a Coupon for any reason (including without limitation where a Coupon has been distributed in an unauthorised manner). R100 off (“Fixed Coupon“), and a Coupon with a percentage discount, e.g. There are two types of Coupons: a Coupon with a fixed amount of a discount, e.g. If your Gift Voucher value is insufficient for the order you wish to place, you may make up the difference by paying via one of our other payment methods.Ĭoastal Pets is not responsible for any harm due to the loss, unauthorised use or unauthorised distribution of a Gift Voucher, after Delta Aquatics has delivered the Gift Voucher to you or the email address nominated by you. They do not accrue interest and are not refundable for cash once purchased. Gift Vouchers cannot be used to buy other Gift Vouchers or Coupons. In each case, if your Gift Voucher has not been used within that period, it will expire. Gift Vouchers that Coastal Pets gives away for free are valid for the period stated thereon. Gift Vouchers that are purchased are valid for 1 year after Sale. Gift Vouchers and Coupons can only be redeemed while they are valid and their expiry dates cannot be extended. This will be cross referenced with the waybill delivery note.Ĭoastal Pets may from time to time make physical or electronic gift vouchers (“Gift Vouchers”) and promotional coupons or discounts (“Coupons”) available for use on the Website towards the purchase of Delta Aquatics products. A photo should be taken of the DOA stock upon arrival with a timestamp and sent to or our whatsapp. (dead on arrival)ĭOA of livestock will be refunded through vouchers/credit notes. Goods considered "livestock" and all foods. Goods which have been intentionally or unintentionally damaged by the consumer, for example, by exposure to the elements, use of force on the product to replace batteries and other consumables, or used commercially when sold for domestic use only. Goods which have been partially or entirely disassembled, physically altered, permanently installed, affixed, attached, joined or added to blended or combined with, or embedded within, other goods or property (including changing plugs, extending cords, or unscrewing any fastener Goods we do not ordinarily stock and have been purchased by way of special order will only be replaced if defective Goods which are not inherently unsafe, there is no material defect in the goods, or the goods have failed while being used contrary to instructions or not for the indicated intended purpose Hill's is 100% guaranteed for quality, consistency and taste, or your money back.Īre any goods excluded from this return and refund policy?īy law, the goods we exclude from the returns and refund policy are: This includes, but is not limited to, loss of income, loss of revenue, or any travel expenses. We will not be held responsible for any costs that may be incurred by you as a result of returning the product. Coastal Pets will not be liable to collect the goods from you that have been delivered to you for any reason whatsoever. Should you wish to return any item purchased that is qualified and approved to be returned, please log a service email to us on with the original invoice and all the packaging and accessories. You will also be required to present the original invoice.ĬAREFULLY READ THE INDICATIONS OF PURPOSE AND OTHER NOTICES TO FAMILIARISE YOURSELF WITH THE USE FOR WHICH THE GOODS ARE INTENDED BEFORE PURCHASING THEM However, where we choose at our sole discretion to accept such returns and refunds out of goodwill, such goods must still be in their original condition and packaging and may not have been used. In the event of consumers wanting to return goods because they have changed their minds or purchased the incorrect product due to an error or mistake on their part, we are not obliged by law to accept returns and refund monies. Returns in case of Change of Mind or Mistake by Consumer Our business is run in compliance with the Consumer Protection Act and our exchange and refund policy is therefore based on it. Coastal Pets endeavors to bring you high quality, economical products at the best level of service possible.
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